Privacy Policy

We collect the following types of personal data:

• Contact Information: Name, email address, phone number, mailing address
• Identification Data: Driver's license information, passport details for verification purposes
• Booking Information: Service preferences, rental dates, vehicle selection, special requests
• Payment Information: Credit card details, billing address (processed securely through payment providers)
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages
• Communication Data: Messages sent through contact forms, email correspondence, phone call records
• Cookie Data: Website preferences, session information, analytics data

Your personal data is used for:

• Processing and managing your rental bookings and reservations
• Providing executive chauffeur, prestige self-drive, and wedding collection services
• Verifying driver qualifications and identity for vehicle rental purposes
• Processing payments and managing financial transactions securely
• Communicating about bookings, service updates, and important notices
• Improving our website functionality and user experience
• Analyzing service usage to enhance our offerings and operations
• Marketing communications (only with your explicit consent)
• Complying with legal obligations and regulatory requirements
• Maintaining records for business operations and quality assurance

We process your personal data based on:

• Consent: For marketing communications and optional cookie usage
• Contract: To provide requested luxury car rental services
• Legitimate Interest: For business operations, service improvements, and fraud prevention
• Legal Obligation: For tax compliance, regulatory requirements, and record-keeping mandates

We may share your information with:

• Service Providers: Payment processors, vehicle maintenance partners, insurance providers
• Professional Advisors: Legal counsel, accountants, auditors as necessary
• Regulatory Authorities: When required by Singapore law or legal process
• Corporate Transactions: In the event of merger, acquisition, or asset sale

We do not sell your personal data to third parties for marketing purposes.

We implement appropriate security measures to protect your personal data:

• Encryption of sensitive data during transmission using SSL/TLS protocols
• Secure storage systems with access controls and authentication
• Regular security assessments and vulnerability testing
• Employee training on data protection and confidentiality
• Physical security measures at our business premises
• Incident response procedures for potential data breaches

While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

We retain your personal data for the following periods:

• Contact form submissions and enquiries: 3 years from last contact
• Booking and rental records: 5 years for service history purposes
• Financial and payment records: 7 years as required by Singapore tax law
• Marketing consent data: Until consent is withdrawn
• Website analytics: 26 months maximum

Data is securely deleted or anonymized when no longer needed for legitimate purposes.

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access: Request copies of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal: Withdraw consent for marketing communications at any time
• Data Portability: Request your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests
• Restriction: Request restriction of processing under certain circumstances

To exercise these rights, contact us at [email protected]

Our website uses cookies and similar technologies. For detailed information about our cookie usage, please visit our Cookie Policy.

You can manage cookie preferences through your browser settings or our cookie consent banner.

We may use third-party services that collect information:

• Google Analytics: Website traffic analysis and user behavior insights
• Payment Processors: Secure payment handling (credit card details not stored by us)
• Email Service Providers: Communication management and delivery
• Cloud Hosting Services: Website infrastructure and data storage

These services have their own privacy policies governing their data collection and use.

Your data may be transferred to and processed in countries outside of Singapore. We ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions recognizing equivalent data protection
• Binding corporate rules for intra-group transfers
• Certification mechanisms where applicable

Our services are not directed to individuals under 21 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately for removal.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. Significant changes will be communicated through email or prominent website notice.

For questions about this Privacy Policy or data protection practices, contact: